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POLICIES

Shipping

all packages are shipped via USPS PRIORITY SHIPPING. ALL ORDERS ARE PROCESSED IN ORDER OF WHICH THEY ARE RECEIVED. PLEASE ALLOW 1-2 BUSINESS DAYS FOR PROCESSING, ONCE YOUR ORDER IS SHIPPED YOU WILL RECEIVE ALL TRACKING INFO VIA EMAIL REGARDING YOUR ORDER YOU PLACED. 

ORDERS PLACED USING OVERNIGHT SHIPPING MUST BE PLACED BEFOR 12PM EST. AND YOU WILL RECEIVE YOU ORDER THE FOLLOWING DAY. IF PLACED AFTER 12 YOU WILL RECEIVE IT  IN THE NEXT 2 BUSINESS DAYS 

RETURNS

ALL HAIR PRODUCTS ARE FINAL SALE. NO RETURNS OR EXCHANGES WILL BE ACCEPTED. 

WIG AND UNITS ARE ELIGIBLE FOR EXCHANGE ONLY IF UNALTERED (ORIGINAL LACE STILL ATTATCHED)

PLEASE UNDERSTAND THAT ONCE YOUR ORDER HAS BEEN SHIPPED WE WILL NOT BE ABLE TO HOLD RESPONSIBILITY OVER DELAYS OR ERRORS MADE BY THE SHIPPING COMPANY. FOR LOST OR STOLEN PACKAGES PLEASE CONTACT YOUR LOCAL POSTAL BRANCH. PLEASE BE SURE YOU ARE SHIPPING TO THE CORRECT ADDRESS AS WELL AS UNIT NUMBERS. RESHIPPING WILL RESULT IN A REPAYMENT OF SHIPPING FEES.